Company overview

Smilegate is a Mega Value Innovator in Entertainment headquartered in Korea, since its foundation in 2002, Smilegate has continuously strived for happier lives and a more hopeful society by developing and providing quality games and content. Smilegate operates businesses in areas of game development and services, investments, and social contributions; develops and discovers various games and cultural content; and provides them as global services by increasing their value. The representative game is CROSSFIRE that world’s no.1 online FPS game with more than 670 million players from 80 countries, has surprising records such as having over 8 million concurrent users, has reached $10.5 billion sales revenue since its global launch.

Smilegate Vietnam

Entering the Vietnam market from 2023, Smilegate Vietnam‘s mission is to provide stable development & operation of the Smilegate platform and services, expanding beyond the development center to the region and expanding into an Asian hub

Job Objective

Manage recruitment operations at Smilegate Vietnam while playing a key role in auditing existing workflows to implement AI-driven optimizations. The goal is to eliminate manual tasks for HR and related departments, enhancing overall organizational productivity.

Key Responsibilities

Recruitment Operations:

• Requirement Clarification: Proactively consult with Hiring Managers to thoroughly understand job requirements and candidate personas.
• Active Sourcing: Directly hunt and source candidates across multiple platforms and research appropriate, effective recruitment channels.
• Full-cycle Execution: Manage the entire recruitment process, including job posting, pipeline management, interview scheduling, and initial screening calls.
• Experience Management: Ensure a professional candidate experience and support Hiring Managers in evaluating and selecting the best-fit talent.

AI Implementation & Process Optimization:

• Audit and Analysis: Research current workflows within HR and related departments (back-office) to identify repetitive, manual, or inefficient tasks.
• Creative AI Solutions: Propose and implement AI-driven methods (Generative AI, Automation tools) to automate and optimize identified processes (including but not limited to: translation, drafting, data management, reporting, etc.).
• Operational Systematization: Establish new AI-supported workflows to minimize human error and accelerate processing times.
• Training and Adoption: Guide and support other team members in adopting AI tools to improve their daily work efficiency.

Other Ad-hoc Tasks:

• Perform other HR management tasks required from time to time to support the smooth operation of the HR Team.

Job Requirements

• Experience: 2–5 years in Recruitment or HR Generalist roles (Experience in IT companies or multinational environments is a plus)
• Recruitment Skills: Proficiency in active sourcing; strong screening and job briefing skills.
• AI Competency:
• Mastery of AI tools (ChatGPT, Claude, Gemini, etc.)
• Logical thinking to identify epetitive tasks and propose AI-driven solutions.
• Preference for candidates who proactively use AI in their daily work to save time.
• Proactive, tech-savvy, and have Process Improvement mindset
• Languages: Professional communication in English or Korean

Why you‘ll love working here.

• Attractive salary you’ll love (full salary in probation for experienced candidates)
• 13th-month bonus
• 14 days of paid annual leave, increasing by 1 day each year
• Premium health insurance
• Learning and development budget to upgrade skills and knowledge.
• Flexible working timeframe
• Modern working equipment (Macbook or LG Gram depending on job, additional monitors etc...).
• Pantry with well-stocked snacks, beverages, coffee machine, massage chair… to help you relax and recharge
• Engagement activities (monthly team bonding, beer time, yearly company trip…)
• Sponsored sports clubs, Korean classes, and so on
• Business trip opportunities to Korean Headquarters
• Open, friendly, positive work environment.